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Reservation Center

415.981.ROCK (7625)
International +1.415.981.7625
9:00AM – 5:00PM PST
[email protected]

Chat and phone lines are open 11-5 pm PST Monday – Friday
Chats and phone lines closed on Weekends

Mailing Address

Alcatraz Cruises, LLC
Pier 33 South
Suite 200
San Francisco, CA 94111


7:30AM – 5:00PM PST

Pier 33 Alcatraz Landing
San Francisco, CA 94111

Group Tickets & Tour Operators
(15+ People)

8:00AM – 5:00PM PST
[email protected]


9:00AM – 5:00PM PST

Individuals who are deaf, hard-of-hearing, deaf/blind or have speech disabilities may utilize the following Federal Relay Service numbers:

  • Hearing Impaired (TTY General Info) – 415.438.8385
  • Accessibility Program Manager – 415.561.4958 
  • Federal Relay Service – 800.877.8339
  • VCO – 877.877.6280 
  • Speech to Speech – 877.877.8982
  • Spanish – 800.845.6136
  • TeleBraille – 866.893.8340


Alcatraz Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior.  Comments regarding Alcatraz Cruises operations should be addressed to:

General Superintendent
Golden Gate National Recreation Area
Bldg. 201, Fort Mason
San Francisco, CA 94123

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