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Frequently Asked Questions

FAQ To Help You Plan Your Trip

Manage Your Booking

Frequently Asked Questions

Learning Everything You Need To Know Before Your Visit

Being a must see and do attraction in San Francisco, we understand you might have questions about visiting for the first time. We have all the answers you need for planning the ultimate Alcatraz Island adventure.

Purchasing Tickets

Find out the best way to purchase your Alcatraz Cruises tickets.

Visiting Alcatraz

Learn more about what to explore when visiting Alcatraz Island.


Find out how we can save you time by purchasing your ticket online in advance.

Customer Service

Have questions?
We have the answers.

Behind The Scenes Tour

The ultimate immersion into Alcatraz Island…check the details before you go!

3rd Party Tickets

Providing you more than one way to purchase Alcatraz tickets.

Group Tickets

Learn more about purchasing your group’s tickets before you arrive.

Alcatraz Legends & Lore

Learn more about the legends and stories that occurred at Alcatraz Island.

Technical Support

Do you have a technical issue that you require assistance with? Let us know.

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